The quickest way to top-up your balance is on our website. Visit the Top-up page for more.

To top-up directly from your handset, dial 3333 follow the instructions.

You can top-up your Cube Móvil credit from another phone, or while you are abroad: dial +34 621 153 333 and follow the instructions.

You can also top-up your SIM card or purchase a new plan from any of our retail partners. Cube Móvil is also available at many kiosks throughout the country.

Check your balance

You can check your balance at any time

To check your balance using your Cube Móvil in Spain:

• Dial *150# listen to your balance

To listen to your balance while you are abroad, dial +34 621 153 333 and follow the instructions.

You can make international calls with Cube Móvil in the same way as other mobile networks or fixed line phones.

To call an international number from Mexico, you must enter: the international call prefix (+), the country dialling code, and then the area code and/or subscriber number.

For example, to call a mobile number in the United Kingdom from Spain, you would enter: the international call prefix (00 or +) + the country dialling code (44) + the subscriber number (xxxx xxxxxx). All together that’s: +44 xxxx xxxxxx

Note: most premium voice and text services in other countries cannot be reached from a mobile phone service when calling from outside that country.

You access the internet using mobile data. Mobile data should be set up automatically when you activate your Cube Móvil SIM.

However, if you need to set up - or restore - the mobile data settings on your phone, this is how to connect your Cube Móvil SIM to the internet.

Please note that steps may vary by handset and OS. If you need more help, please contact customer service

Android handsets

To manually set up the mobile data settings for your Android handset, follow these steps:

• From your Home screen, go to Settings
• Find the Mobile network settings
• Mobile data and Data roaming
• Select Access Point Names (or APN) and insert the following details:
  1. APN: data.cubemovil.es
  2. Username: cube
  3. Password: cube
• Tap OK to save.

iPhone handsets

To manually set up the mobile data settings for your Apple iPhone handset (iOS 9 and above), follow these steps:

• From your Home screen, go to Settings
• Find the Mobile network settings
• Enable Mobile data and Data roaming
• Select Access Point Names (or APN) and insert the following details:
  1. APN: data.cubemovil.es
  2. Username: cube
  3. Password: cube
• Tap OK to save

Your Cube Móvil voicemail service is automatically activated when you receive your SIM card.

Using your Cube Móvil voicemail, you can:
• Listen to messages left for you
• Record a welcome message so callers can recognise you
• Personalise your voicemail settings
• Choose your preferred language

To access your voicemail from your Cube Móvil in Spain, dial 3331.

To access your voicemail while abroad, dial +34 621 153 331 and follow the instructions.

You can access your Cube Móvil voicemail free of charge.

You can access your Cube Móvil voicemail free of charge.